Networking
Networking/Hardware Solutions
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Hardware Solutions including PC, server, printing, networking
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Online-Backup and disaster recovery options
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Security and compliance solutions
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Communication and telecoms systems
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Mobile office and remote access
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Network Support & managed services
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PC Support & Troubleshooting
We provide expertise and solutions to the SME Sector and work closely with leading suppliers to ensure our clients are getting the best possible technology solution for their investment.
Our experienced professionals specialize in Network design and implementation, network security and content management, site to site VPN's, e-mail servers, Back-up Solutions, Disaster Recovery as well as VOIP and Video Conferencing.
Helpdesk Support & Service Contracts
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Dedicated Helpdesk with Professional Experienced Team
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Helpful, Efficient and Approachable Team Members
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Strong Customer Service Focus
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Technical Support/Troubleshooting
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Incident Management
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Guaranteed Rapid Response Times
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Set Annual or Monthly Fee so costs can be budgeted for, regardless of number of calls.
In addition to any service calls logged by you, there are also a number of daily tasks that are performed by our engineers as part of our service contracts:
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Backup Monitoring - If back-up fails a call is logged for a member of the Team to work on immediately
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Monitor Anti Virus, Ensure latest Antivirus Definitions are in place
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Monitor Servers to ensure maximum performance
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Ensure Latest Microsoft Packs are applied weekly to both the Servers and PC's on site through remote access
Phone Support: 090 6480692
Mail Support: helpdesk@rbk.ie
Opening Hours: Monday - Friday, 9.00am to 5.30pm
Request Free Consultation
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Discover how RBK Technology can assist you in the Management of your IT operations.
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Contact ckeane@rbk.ie to arrange an onsite consultation.